If you’ve run into a technical issue or something in the game isn’t working as expected, please don’t worry — we’re here to help! 

To assist you faster, we kindly ask you to contact our support team through the in-game help section. Be sure to describe the bug in as much detail as possible and include your Player ID, item involved, and any screenshots or screen recordings you can share. 

This will help us investigate the problem more accurately and offer a solution as quickly as possible.